Yes. Because packages are insured, the recipients will need to sign for their packages. Please inform them that not only did you send them a gift through the mail, but that it was sent from Wyoming Impressions. 

What Countries do you ship to?

We ship worldwide, with very few exceptions.  Under no circumstances will we ship an order to Nigeria. Because of the high level of Nigerian fraud orders we receive, all orders involving Nigeria are automatically deleted from our system.  In addition, we reserve the right to not fill any order that we are not comfortable with shipping. We also do not ship to Argentina.

How will my gift basket order be shipped internationally?

All baskets shipped outside the U.S. will be shipped via the United States Postal Service Global Express air mail, which typically delivers within 3-10 business days, but delivery time is not guaranteed. Shipping charges usually include up to $15 for processing an international order. This processing fee is never refundable.

How do I order multiple baskets to different international addresses?

To order multiple baskets charged to the same credit card, you may choose to place an online order for one of the baskets and email us the information for the other orders. This way, we can collect all of your billing information through a secure server. Please do not email your credit card information to us. When emailing us with additional basket orders, please include the name of the basket, price point of the basket, card message and "ship to" address. We will email you back to confirm that we've received your order. Please do not email your credit card information to us. You may also call us at 1-888-291-4039 or fax us your order to the same toll free number.

Can all of your gift baskets be shipped internationally?

Most of our baskets, to the best of our knowledge, can be shipped worldwide. When we receive an international order, we research import restrictions for that country. Any gift basket contents that are restricted are then substituted with other items of equal or greater value. Frequently, meat products are restricted to foreign countries, but not to all of them. We will notify you of all restrictions pertaining to your basket selection.

In addition, substitutions may be made to take climate into account.  Chocolate, for example, will not be shipped to hot climates.

Are all international orders insured?

No, in some cases, the post office will refuse to insure a package.  This is based on the country of destination. Packages to Mexico are NOT insurable. If the post office will not insure a shipment, then Wyoming Impressions will also not insure the shipment and you pay for the shipment at your own risk.  We will provide our customers with a delivery notification so that they can verify that their order arrived in the destination country. It is the responsibility of the customer to verify receipt of all international shipments. In addition, Wyoming Impressions will not be held responsible for damage to packages that are the direct result of the destination country's customs department. It rarely occurs, but it is possible that a package could be held in customs with agents tearing through it in search of illegal goods.

Are there duty fees?

Most countries allow gifts up to a certain value, into their country without the recipient paying duty fees to receive their package. However, this value is different for every country and we cannot provide duty fee information to our customers. It is the customer's responsibility to find out of duty fees must be paid and to either ensure that their gift value is tax free or to reimburse the gift recipient for any taxes they must pay to receive their gift. We do not pay duty fees and taxes in advance.

Do you take credit cards from countries outside the U.S.?

We normally take orders for customers with credit cards issued from U.S. or Canadian banks, but we will consider cards from issuing banks in other countries, on a per order basis.

Can I cancel my gift basket order?

Yes, you can cancel your order, but you MUST cancel within an hour of placing your order. Please review your order confirmation that will arrive by email to verify that the information is correct. Because every international basket will be made with the destination country's restrictions in mind, and we generally begin building your gift basket immediately, we may assess a 25% restocking fee for each basket ordered that is cancelled more than an hour after the order was placed.

Freshness Guarantee
We can only guarantee freshness of food items for 30 days after the time of purchase. To keep food fresh, please store it in a cool, dry place.