Should I notify the recipient
that I sent them a gift?
Yes. Because packages are
insured, the recipients will need to sign for their
packages. Please inform them that not only did you send them
a gift through the mail, but that it was sent from Wyoming
What Countries do you ship
We ship worldwide, with very few
exceptions. Under no circumstances will we
ship an order to Nigeria. Because of the high level of
Nigerian fraud orders we receive, all orders involving
Nigeria are automatically deleted from our system. In
addition, we reserve the right to not fill any order that we
are not comfortable with shipping. We also do not ship
How will my gift basket
order be shipped internationally?
All baskets shipped outside the
U.S. will be shipped via the United States Postal Service
Global Express air mail, which typically delivers within
3-10 business days, but delivery time is not
guaranteed. Shipping charges usually include up to
$15 for processing an international order. This processing
fee is never refundable.
How do I order multiple
baskets to different international addresses?
To order multiple baskets charged
to the same credit card, you may choose to place an online
order for one of the baskets and email us the information
for the other orders. This way, we can collect all of your
billing information through a secure server. Please do not
email your credit card information to us. When emailing us
with additional basket orders, please include the name of
the basket, price point of the basket, card message and
"ship to" address. We will email you back to confirm that
we've received your order. Please do not email your credit
card information to us. You may also call us at
1-888-291-4039 or fax us your order to the same toll free
Can all of your gift baskets be
Most of our baskets, to the best of our knowledge, can be shipped worldwide. When we
receive an international order, we research import
restrictions for that country. Any gift basket contents that
are restricted are then substituted with other items of
equal or greater value. Frequently, meat products are
restricted to foreign countries, but not to all of them. We
will notify you of all restrictions pertaining to your
In addition, substitutions may be
made to take climate into account. Chocolate, for example,
will not be shipped to hot climates.
Are all international orders
No, in some cases, the post office
will refuse to insure a package. This is based on the
country of destination. Packages to Mexico are NOT
insurable. If the post office will not insure a shipment,
then Wyoming Impressions will also not insure the shipment
and you pay for the shipment at your own risk. We
will provide our customers with a delivery notification so
that they can verify that their order arrived in the
destination country. It is the responsibility of the
customer to verify receipt of all international shipments.
In addition, Wyoming Impressions will not be held
responsible for damage to packages that are the direct
result of the destination country's customs department. It
rarely occurs, but it is possible that a package could be
held in customs with agents tearing through it in search of
Are there duty fees?
Most countries allow gifts up to a certain value, into
their country without the recipient paying duty fees to
receive their package. However, this value is different for
every country and we cannot provide duty fee information to
our customers. It is the customer's responsibility to find
out of duty fees must be paid and to either ensure that
their gift value is tax free or to reimburse the gift
recipient for any taxes they must pay to receive their gift.
We do not pay duty fees and taxes in advance.
Do you take credit cards from
countries outside the U.S.?
We normally take orders for
customers with credit cards issued from U.S. or Canadian
banks, but we will consider cards from issuing banks in
other countries, on a per order basis.
Can I cancel my gift basket order?
Yes, you can cancel your order, but
you MUST cancel within an hour of placing your order.
Please review your order confirmation that will arrive by
email to verify that the information is correct. Because
every international basket will be made with the destination
country's restrictions in mind, and we generally begin
building your gift basket immediately, we may assess a 25%
restocking fee for each basket ordered that is cancelled
more than an hour after the order was placed.
We can only guarantee freshness of food items for 30 days
after the time of purchase. To keep food fresh, please store
it in a cool, dry place.
We deliver to Germany, Canada,
Japan, South Korea,
Argentina, Singapore, Brazil,
Spain, France, Australia, New Zealand, Austria, Afghanistan, Iraq, Bosnia, The
Philippines, Mexico, Britain, Cyprus, Puerto
Rico, The Bahamas, Bermuda, Venezuela, Peru, Sweden, New Zealand, Finland,
Norway, The Netherlands, England, Portugal & Greece and many other countries.
We Deliver to: Alabama,
Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, District of
Columbia, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky,
Kansas, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi,
Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York,
North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South
Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, Washington, West
Virginia, Wisconsin, Washington D.C., & Wyoming
Please email Wyoming Impressions with all questions and
comments regarding this site.
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